Welcome to SavoRide. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect the data you provide to us when using the SavoRide platform.
1. Information We Collect
We collect the following types of information when you use SavoRide:
Personal Information
- Name, phone number, email address
- Profile photo (optional)
- Payment information (via third-party processors)
- Government-issued ID (for drivers only)
Ride Information
- Pickup and drop-off locations
- Trip route, duration, and distance
- Fare estimates and ride history
Device & Usage Data
- IP address, device ID, operating system, browser type
- App usage statistics
- Location data (only with permission)
2. How We Use Your Information
- Facilitate ride bookings and driver-rider matching
- Communicate with you (ride status, updates, support)
- Calculate and display fare estimates
- Process payments and receipts
- Ensure safety, verify identity, and prevent fraud
- Improve the performance and features of SavoRide
3. Data Sharing & Disclosure
We do not sell your personal information. However, we may share data under the following circumstances:
- With Drivers or Riders: To facilitate a ride (e.g., names, pickup details)
- With Service Providers: Trusted third parties who perform services on our behalf (e.g., payment processors, cloud hosting)
- For Legal Reasons: If required by law or to protect rights, safety, or property
- With Your Consent: When you explicitly agree to share information
4. Data Integrity & Security
We implement industry-standard security practices to protect your information:
- End-to-end encryption for sensitive data in transit
- Secure storage with controlled access
- Multi-factor authentication for admin and driver access
- Regular security audits and compliance checks
We retain your information only as long as necessary for legitimate business purposes and as required by law.
5. Your Rights & Choices
You have control over your personal data. You can:
- Access, update, or delete your profile via the app
- Disable location tracking through your device settings
- Opt-out of non-essential notifications or communications
- Request data export or deletion by contacting legal@savoride.com
6. Underage Privacy
SavoRide is not intended for use by individuals under the age of 18. We do not knowingly collect information from minors. If we become aware of any such data, we will delete it promptly.
7. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted here with an updated effective date. If the changes are significant, we will notify you through the app or email.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: Savohub Technologies, Ltd. email: legal@savoride.com